Your checkout page should look like the picture below, with a drop down menu to select a state.
If this isn't the case you may need to do a hard refresh on the page. Here are instructions depending on your operating system.
- Hold down Ctrl and click the Reload button.
- Or, hold down Ctrl and press F5.
- Hold ⇧ Shift and click the Reload button.
- Or, hold down ⌘ Cmd and ⇧ Shift key and then press R
If you're still having issues, please send us a screenshot of the same area to firstname.lastname@example.org and we'll be happy to help.